At Leatherneed, we are committed to providing our customers with high-quality footwear that combines comfort, style, and environmental consciousness. We understand that sometimes a return or exchange may be necessary, and we aim to make this process as straightforward as possible.

We offer a 7-day Policy. If 7 days have passed since your order delivery, we, unfortunately, cannot offer a refund or exchange.

To qualify for a return, the product must be:

• Unused and in the same condition as received.​
• In its original packaging.
  
  

Refunds will not be processed if:

• The product is returned after seven days.​
• The item has been worn, damaged, or is not in its original packaging.​

• Orders placed during our Sale period are not eligible for returns.​
• For size issues, defective, or damaged products during the sale, we offer exchanges subject to size availability.​

Please note that COD charges (typically ranging from ₹75 to ₹100) are non-refundable in case of returns.​

To initiate a return or exchange within 7 days of delivery:

1. Mail us at “info@leatherneed.com”.​
2. Provide your order number and necessary details.​

Upon receiving the returned product, we will send a confirmation, and your payment will be processed within seven business days.​